Moderator: The GN support team
gnease wrote:Do NOT rotate the "threaded tube." Doing that eventually will break the internal wire connections to the jack. If the only problem is a loose jack, then get a flat blade (standard) screwdriver whose flat tip can just barely be inserted into the jack, and do this to hold the threaded tube in place while tightening the nut. Do force the screwdrive in, just use the edges to grap the inside of the tube. Don't strongarm the nut to tighten it. Next check operation. If plug is now snug in the jack and the electrical connection is solid (no intermittent behavior), then use a drop of clear fingernail polish or Locktite thread lock (you will loosen and retighten to use this) to lock the nut in place. If you are experiencing either of the above problems, it is time to remove the two philips screws that hold in the Strat jack plate and have a look underneath for broken wires and and deformed jack contacts. Get help from an electro-mechanically inclined friend if you need it.
Ricochet wrote:Also, have you tried another cable? Cables break inside and quit working far more often than jacks do.
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